30-Day Satisfaction Guarantee
Your Health. Our Commitment.
At OYB Nutrition, we're committed to creating premium-quality nutritional supplements using carefully selected ingredients and rigorous quality standards.
We believe in the products we make, and we want you to feel confident with every purchase. That's why every eligible order placed through our official website is backed by our 30-Day Satisfaction Guarantee.
If you're not completely satisfied with your purchase, we're here to make it right.
1. How Our Guarantee Works
Use your supplement as directed on the product label for 30 days. Nutritional supplements are designed to support your wellness over time, and consistent use is essential.
If you're not completely satisfied after using the product consistently, simply contact our Customer Care Team. We'll review your request promptly and help you with the next steps.
If your request qualifies under our Satisfaction Guarantee, we'll provide either:
- A Full Refund, or
- A Replacement Product
2. Eligibility
- Product purchased directly from our official website.
- First purchase of that product.
- Product used according to the recommended directions.
- Valid Order ID or proof of purchase provided.
- Request complies with this Guarantee Policy.
3. What's Not Covered
- Repeat purchases of the same product.
- Products purchased from third-party marketplaces, retail stores, or unauthorized sellers.
- Bulk, wholesale, distributor, or reseller purchases.
- Products misused, altered, or not used according to the recommended directions.
- Fraudulent or abusive claims.
- Shipping charges (where applicable).
4. Refund & Replacement Process
- Contact our Customer Care Team.
- Share your Order ID and product details.
- Briefly describe your experience.
- Our team will review your request and respond promptly.
Approved refunds will be processed to the original payment method. Please allow 5–10 business days for the refund to reflect, depending on your bank or payment provider.
5. Frequently Asked Questions
Do I need to use the product for 30 days?
Yes. We recommend using your supplement consistently as directed before evaluating your experience.
Can I claim the Satisfaction Guarantee more than once?
The guarantee is intended for your first purchase of each product.
What if my order arrives damaged?
Please contact us within 48 hours of delivery with photos of the product and packaging. We'll arrange a replacement.
How do I request a refund or replacement?
Send us your Order ID, registered email address, product name, and a brief description of your experience.
6. Our Promise
Your trust means everything to us.
At OYB Nutrition, we don't just manufacture supplements—we're committed to supporting your wellness journey with premium-quality products, honest practices, and dependable customer care.
If your purchase doesn't meet your expectations, we'll do our best to make it right.
Thank you for choosing OYB Nutrition.
7. Need Assistance?
Website: https://oyb.co.in
Customer Care: customercare@oyblife.co.in
8. Legal Notice
OYB Nutrition reserves the right to verify purchases and decline claims that are fraudulent, abusive, or inconsistent with this Satisfaction Guarantee. This policy applies only to purchases made through our official website and does not affect your statutory consumer rights under applicable law.